Key scenarios are particularly Solution Documentation, Change Management and Test Management. When working in the scenarios, our consultants perceive how important it is to have the end-to-end processes properly designed and operated, such as to have a comprehensive description of operating solutions, to have a well configured change management system – from the approval to the transporting management and Release Management, to have well prepared documents for many waves of testing including unit tests, to have parallel development methodically mastered, to have SAP customization under control, to have the ability to detect operation errors on time, to quickly find the cause of the problem with the help of monitoring systems, and to be able to clearly identify the relationship to business processes. Our long term partner consultants, with who we cooperate, have a specific knowledge of various SAP modules. Hence, we can ensure even extensive supplies such as upgrade or out tasking. We have wide operational experience. MERIIS itself is an SAP customer, we run own service desk, we deliver testing by external testers to our customers, and we continuously optimize our hardware landscape.